Make the policy clear
by Gina on 5/11/24The Fillmore Charlotte - CharlotteSo I personally didn't have this issue but BoyWithUke's whole schtick is his mask and it's his most common merch. Unsurprisingly, people brought them to the venue - except the venue doesn't allow them. So people waited the whole time in line to be turned around at the door because they can't bring the mask inside. The policy is the venue's policy so that's fine but it seems like it should've been made more clear to the customers that they can't being them in BEFORE getting in line.