We waited in line for 1.5 hours
by Jenna on 11/20/21Marquee Theatre - TempeRating: 1 out of 5We arrived right at 8 when the show started, knowing we might miss some of the headliner but were okay with it. There was a huge line, but no biggie. We stand in line for a while until we finally get to security. We realize we need our vaccination cards, but again, no big deal because we all have them in our bags or on our phones. Turns out, a picture of it is not valid and you need to go into a separate line to go get tested, even though this has worked for other concerts before. No signs were posted about this. We have now lost our place in the main line. Great.
Half of us head to the testing line, while half of us continue ahead. The testing section has two lines, line number 1 and line number 2. We get into line number 1, which takes forever to move. We finally get to the front. Turns out, line number 1 is actually the second line for finished paperwork. We just stand there confused and they let us stand there confused until we ask, ¨Do we need to get in the other line?" and they shrug us off. No signs were posted about this. We get in line number 2 (Yeah, the first line is the second line, and the second line is the first line. Am I even making sense?) which again takes forever.
While in this line, my friends call and tell us that turns out, bags are not allowed, and they must walk all the way back to the car, but first, they need to walk over to us, which is out of the way, to get our bags as well. No signs were posted about this. Then while we are now line number 1 again (correctly this time) they are taking our bags back to the car, which is obviously parked far for a crowd this large, I realize that my ID is in there, and that the only sign I ever saw during this entire time said IDs were needed. I call my friend, who has now back in the main line, and regretfully inform him that he needs to go back to the car AGAIN.
We finally finish the testing, and now we head towards the doors but guess what? Because an hour and a half has passed, and there is no "main line" anymore. Everyone who wasn't sent back (and many were) have gotten into the venue. They scan our tickets, and the only thing they didn't need was my ID, which was the only thing explicitly listed.
There was zero information online about what the venue required and there were no signs anywhere to at least let people know what was going on. There was zero organization. What a joke. The show was great, but only because of the performance. The venue was a complete joke. I understand taking safety precautions, and I am happy to oblige, but when dozens and dozens of attendants are being shooed away and there isn't any list of rules, how can you expect people to follow the rules?